Home improvement

I’ve never liked cigarettes but I could have done with one yesterday. Actually a joint would have done the trick!

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I think you did extremely well. Pretty fearless and you’ve got an aptitude for it.

I dunno squat about appliances

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Well I didn’t fix it but at least I gave it a go. It’s 20 years old so probably time for a new one.

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you gonna have an appliance repairman out to look at it?

some old machines are very well-made… just require TLC after a while

It’s hard to justify the expense when it costs $200 just on a call out fee. Plus it’s a top loader and uses more power so I think I’m doing the right thing replacing it with a front loader.

We recently finished a bathroom remodel and I thought I’d write a trip report for those who are considering something similar. I’d also be interested in hearing from anyone on the contractor side to see if my experience sounds typical. This will be a skeleton of the process to keep this post manageable, but I’m happy to answer any questions.

Our house was built in 1995 or 1996 and we moved here in 2010. Other than a new patio, this was the first major remodeling we’ve done. This is the starting point:

This is our master bathroom. The first door is a small room for the toilet (I guess a water closet?), the 2nd door is a walk-in closet. To the left, the counter extends further behind the door so that it’s basically symmetric: 2 sinks, each with a mirror in front separated by a weird area without any underneath cabinet, but with a 3rd mirror in front. (I guess this could have been meant for a makeup area.)

What prompted this was the area above the shower, circled in blue. The paint was peeling like crazy, to the point where we were getting concerned about potential mold/water damage. Plus the shower was just ugly and we never used the jacuzzi. And finally, the mirrored wall above the jacuzzi was not great. So we knew we wanted something to change, but we weren’t entirely sure how extensive those changes would be.

We contacted about 6 contractors, 3 of whom eventually came out and looked. (This was August or September 2019) One never got back to us with any kind of quote or suggested plans. The two others walked through with us and spent a reasonable amount of time talking through our various options and rough costs. The initial quote was very close to a complete overhaul, replacing everything, for roughly $50k. That didn’t seem worth it to me, particularly since I had been wanting to install a shower in our basement bathroom. (We have a finished basement, but the bathroom included only a toilet - no bath or shower.) So we asked what we could do for roughly the same price if we scaled back on the master bathroom and installed a shower downstairs. Here’s the basement bathroom:

They came back with an updated quote of around $55k for both. This involved the following choices, some of which were made for cost reasons:
Master:

  • retain the cabinets, but replace the counter.
  • retain the jacuzzi
  • layer new vinyl flooring on top of the existing tile
  • install new tile shower, replacing all drywall behind

Basement:

  • bust out the wall next to toilet, install just a shower with a non-tile pan
  • that wall led into a closet with hallway access (the door on the right):

So they’d remove that door and close it off with drywall. Then extend a utility closet in the far bedroom back towards the original closet space. (I appreciate this may sound confusing.)

Demo was very quick:
Master:

Basement:

As you can probably see, we made a couple of changes in the master:

  • We decided to get rid of the jacuzzi since it was taking up a bunch of space and we never used it
  • We ripped up the tiles rather than laying the vinyl flooring over top. I had never been comfortable with their plan to do so, even though they repeatedly insisted that it would be totally fine. I eventually gave in just to save some money. But once we decided to rip out the jacuzzi, the fact that there wasn’t any tile under that jacuzzi sealed the deal - the would have had to put down new stuff where the jacuzzi had been just to make sure everything was level. So we got rid of the tiles.
  • You can see the frame of the shower - we extended the width of the shower about 18 inches or so from what the former footprint had been.

In the basement, you can see how the bathroom wall led into the adjacent closet.

Once demo happened, things got rough. Their initial work was really messy. (This was prior to them being complete, but where they were 75% or so there.) Specifically, their tile work in the master bathroom shower was pretty terrible - there were uneven grout lines and the tiles weren’t flush with each other. This is when I learned the word “lippage”. There was a significant amount of lippage everywhere. And it turns out the shower tiles were lined up incorrectly on the edge, which made installing the glass problematic.

In the basement bathroom, the tile also looked pretty bad, and there was a ton of flex in the shower pan when you walked on it. So at this point, maybe late October or November, my wife and I were some combination of angry/disappointed. We were paying a ton of money and it didn’t look like we were going to be remotely happy with the job. We expressed our disappointment to the project manager, and his attitude was largely “this is normal stuff, there’s always going to be some degree of imperfection”. And my wife and I were trying to figure out what to do in terms of keeping/firing these keys.

This is where it was helpful we had been working with an interior designer, because she’s seen a hundred different houses and renovations, and she has a good sense for what’s acceptable and what’s not. She was appalled at the state of the renovations. Her views gave us a little more confidence to stand up for ourselves and ask for a walkthrough with the owner, where our designer was with us. Ultimately, the owner largely agreed with us that the work was substandard. And they ended up ripping out all the tile in both bathroom showers, taking out and reinstalling the shower pan in the basement (which hadn’t had the concrete poured correctly underneath), redoing a bunch of the paint, and just generally redoing things.

I’m leaving out a lot of the back-and-forth complaining (I’m happy to go into it further if anyone’s interested). Here’s how things ended up:

You can see that we decided to get a stand-alone tub (I’m not sure why, this was all spiderwife). We also had a custom set of shelves built on top of the counter to separate the two sinks, and to close off the previously-empty cabinet space to provide more storage. Both of these latter were done by some Amish guy who did a great job matching the color to the existing finish. The shower is fantastic.

The basement:

Grab bar for elderly parents when they come to stay. This is obviously less exciting, but we were aiming for more utilitarian in the basement, so we’re fine with it.

Ultimately, my view is that the process sucked, but we’re happy with how things turned out, particularly the master shower. I truly love showering in there now and I expect that our water usage is increased as a result.

Original contract (quotes are for materials and labor) roughly:
27,500 for master + 20,750 basement + 7,700 profit margin (stated 16%) = 56k
Final amounts, largely increased due to ripping out tub, custom shelves, increased spending on countertop and shower glass:
Master 37,200 + 19,400 basement + 9,100 profit margin = 65,900

Was it worth the money and angst? ¯_(ツ)_/¯

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Looks nice!

Lippage isn’t a thing you should have to argue about. There are standards, and the installation either meets them or it doesn’t.

However, it’s often close to impossible to meet lippage standards with large format tiles like you have.

Holy shit $66k to do two bathrooms, I moved into a house that was recently renovated so I’ve never never looked into big projects like that but apparently my expectations are way off.

Yeah, one of the big problems for us was that we had absolutely no idea how much any kind of remodeling was likely to cost. I went into it thinking that we could get a nice update to our master bath for like $10-$15k. And maybe we ended up overpaying substantially due to our lack of familiarity with contractors. But I’m a pretty big believer in market forces, and the fact that very few contractors even returned our call suggests to me that good remodels are tough and you can’t just order a highly-rated contractor from Amazon at a low price. (The other contractor to give us a quote was close to $100k, albeit with more extensive upgrades.) In any event, shit’s costly. I’m trying not to think about the $$$ and just enjoy the shower now.

Edit just to add some specifics for the master:
The countertop alone in the master bathroom was $2,800.
The glass shower door/walls were about $2,400.
And of course we could have gone cheaper on those things, but I never would have imagined that those two things on their own would eat up $5k.
Then when you think about the demo, electric, plumbing, floor, tile shower floor, wall tiles, etc. the total cost doesn’t seem that crazy. I mean, of course it’s crazy to spend that much on a bathroom, but it’s understandable how it got there.

Yeah, that was a little unclear. The chain of command was owner of the contracting company–>project manager–>guys actually doing the work. The project manager was a completely useless position, as one of the workers was obviously capable of managing the day-to-day crew, and that PM actually ended up leaving the company at the end of our job. Anyway, the owner of this contracting company typically comes out for a final walkthrough. But in our case, we were so dissatisifed with how things looked that we requested that he come for an interim walkthrough because the things that we were unhappy with didn’t seem like the kind of punchlist items that could be fixed with a day’s work. We basically said that the tile in both bathrooms looked terrible and wasn’t acceptable. He didn’t actually disagree with us, and so they ripped everything out and re-did it.

In terms of the lippage, I’m not sure what they did when they initially put the tile on. But the second time around, they had small plastic spacers along every piece of tile to ensure consistent spacing between tiles vertically and horizontally, as well as consistent distance coming out of the wall. (It looked like the shower was undergoing accupuncture.) I felt somewhat bad that they had to go through all of that extra effort. But I also think they should have done it that way from the start.

Yeah. I think he meant the big boss. After his meeting with the supervisor produced ‘lippage’ and 'imperfections are the good stuff, the peccadillos!"

And the fact that they were the lone outfit among the 6 contacted to even follow through with a bid, I’m inclined to think they’re a larger remodeler with multiple crews.

Yes, exactly.

Your costs seem pretty reasonable from what I can see. I’m in the middle of a master bath remodel right now that’s smaller than yours and it’s going to end up somewhere between $20-$25k. And I am most definitely not getting rich on the job.

Looks good. Price doesn’t seem that crazy to me based on recent remodel that I had done.

Only thing I think I might have done differently is tiled the floor of the basement shower. Not sure how much cost difference that would have been though. I guess if you’re going to save a lot and it’s seldom used it may be worth it to go with the pan.

With all the tiling I’ve had done recently, I’d have assumed this was standard. I can’t imagine how you would get a good result without it. My tilers did that for everything, so I don’t think you should feel even a little bad.

We waffled on this, and I can imagine looking back in a couple of years regretting it. (Like, I’m totally baffled that some previous owner of the house paid to finish this entire huge basement and deliberately chose not to have a shower installed when putting in the bathroom.) I think it would have added $2.5-$3k, and if we expected it to be used more, we probably would have done it. In fact, when we had the “shower pan is flexing and we don’t know why” problem, I was leaning towards saying “screw it, just tile the floor”. But (as you probably know), you can make this kind of smallish upgrade on literally everything you’re doing. So at some point, we had to say, “It would be nice to upgrade XXX, but we’re putting a cap on how much we’re spending.”

Here’s my latest problem.

In the corner of a room (The house is on a hill, so this part of the room is below ground level. I noticed) there appears to be some water damage. The carpet is discolored and the baseboard is warped and discolored. Who is the right type of professional to find the source of the water getting in and fix everything.

Had a plumber come by for some other stuff and he quickly looked at it and said he was pretty sure it’s not from a plumbing problem. It’s likely rain water (we’ve had a ton) seeping in somehow.

That’s going to either be a general contractor or drainage specialist, maybe a foundation guy. If you’re lucky you can solve it by diverting water at or near the surface with gutters, downspouts, french drains, etc. If you’re unlucky they’re going to have to dig up your yard and expose the entire foundation wall. Those sorts of leaks can almost never be solved from the inside.

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Thanks. Sounds like this is going to be a big deal. The room is an addition that prior owners added about 12 years ago. I don’t know if it’s good or bad that we’re only discovering it now.

I had a hillside home with this problem. I dug a trench about 7’ deep at the deepest and like 75’ long behind the house and put in a drain and filled it with gravel - all by myself and by hand - and it 99% worked.